Make it good, make it personal

How do the objects we design can become personal objects for someone else? I wonder if design can ‘fit’ as clothes do. With personal objects, we feel accompanied and comfortable. They are part of our reflection, our dreams and ambitions, our past and our future. But, what is the relation that design and the designer have with this process? It is possible to effectively design for personalization?

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The role of people, process and place in new approaches to designing for service

Emotion always plays a big role on the perception of any service, but unlike a travel agency or a car dealership, health services are produced and consumed in times when a person has a problem. In the health service context, the consumer is much more likely to be experiencing stressful or unhappy emotions even before seeking out assistance. This project incorporates human and interaction-centered design methods such as environmental research, participatory design, conceptual prototyping and evaluative testing to influence change in already established and relatively fixed service system.

Design & Emotion '06 : Conference Publication
Design & Emotion '06 : Conference Presentation

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